Responsible Gambling

Our Commitment to Responsible Gambling

Pinaka.games is a B2B iGaming technology provider. We build software for iGaming businesses, and responsible gambling is central to how we work.

  • B2BTechnology
    Provider
  • PlayersCome
    First
  • GDPRData
    Protection
  • HelpFree and
    Confidential
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Our Commitment

What We Stand For

Responsible gambling shapes how we think about our technology, our partners and the players who ultimately use it.

  • Protecting Minors and Vulnerable People

    Gambling is for adults of legal age only. Young and vulnerable people must always be protected from gambling harm.

  • Entertainment First

    Gambling is best enjoyed as entertainment, with time and money set aside for fun and kept within your limits.

  • Responsible Partnerships

    We aim to work openly and responsibly, and to support operators in offering safer gambling to their players.

Our Approach

How We Approach Responsible Gambling

These principles guide how we build technology and work with the operators who use it.

  • Player Protection Tools

    Every player should have access to tools such as deposit limits, time-outs and self-exclusion.

  • Data Protection

    We handle personal data in line with the GDPR and applicable data-protection laws.

  • Clear Information

    Players deserve clear rules and honest information about the games they play.

  • Independent Support

    We point anyone affected by gambling towards free, independent support services.

As a B2B provider, we do not hold player accounts. Player tools, age checks and account decisions are managed by the gambling site where each account is held.

For Players

Safer Play Guidance

If you choose to gamble, a few simple habits help keep it enjoyable and under control.

Find Free Support

Play for fun, set your limits in advance and enjoy the games at your own pace.

  1. Set a Budget and Stick to It

    Decide how much you can afford to spend before you start, and stop when it is gone.

  2. Set a Time Limit

    Decide how long you will play and take regular breaks away from the screen.

  3. Never Chase Your Losses

    Trying to win back lost money usually leads to bigger losses. Accept them and stop.

  4. Avoid Gambling When Upset

    Don't gamble when you are stressed, low, lonely or have been drinking.

  5. Keep a Healthy Balance

    Make sure gambling is just one of many activities you enjoy, not the main one.

Know the Signs

Warning Signs and Keeping Children Safe

Gambling can stop being fun gradually. Knowing the signs helps you act early, for yourself or for someone you care about.

Warning Signs

It May Be Time to Get Help

Gambling may be becoming a problem if you are:

  • Spending more money or time than you planned
  • Chasing losses to win money back
  • Borrowing money or selling things to gamble
  • Hiding or lying about your gambling
  • Feeling anxious, guilty or irritable about gambling
  • Neglecting work, study, family or friends

Protecting Minors

Keeping Children Safe

If children can use your devices, you can:

  • Use parental controls or blocking software
  • Keep gambling logins and payment details private
  • Never let under-18s use your gambling accounts
  • Log out of gambling sites and apps after use
  • Check age ratings on games and apps
  • Talk openly with young people about gambling risks

If any of these signs sound familiar, you are not alone. Free, confidential help is available.

Find free support

Independent Support

Free, Confidential Support

If gambling is affecting you or someone close to you, these independent organisations can help. They are free, confidential and not affiliated with Pinaka.games.

For account, deposit, withdrawal or self-exclusion requests, contact the gambling site where your account is registered.

  • Great Britain · Registered charity

    GamCare

    Confidential advice, treatment resources and access to the National Gambling Helpline in Great Britain.

  • International · Charity service

    Gambling Therapy

    Free online, multilingual support for people affected by gambling, run by the Gordon Moody charity.

  • United States · Non-profit

    National Council on Problem Gambling

    Information, resources and helpline support for people affected by gambling in the United States.

  • Worldwide · Peer fellowship

    Gamblers Anonymous

    Free peer-support meetings for people who want to stop gambling, with no fees or dues.

  • Worldwide · Registered charity

    BetBlocker

    Free, ad-free tools that help people block access to gambling websites and apps.

  • Support Varies by Country

    Players should also consult the responsible-gambling information supplied by their operator and the relevant regulator.

    If someone is in immediate danger or at risk of self-harm, contact local emergency services immediately.

FAQs

Responsible Gambling Questions

  • No. Pinaka.games is a B2B iGaming technology provider that builds software for iGaming businesses. Players do not place bets with us directly.

  • No. We do not hold player accounts. For questions about an account, deposit, withdrawal, limits or self-exclusion, please contact the site where your account is registered.

  • We believe gambling should be for adults only, enjoyed as entertainment and supported by clear player-protection tools. These principles guide how we build technology and work with operators.

  • We handle personal data in line with the GDPR and applicable data-protection laws.

  • Warning signs include spending more than you planned, chasing losses, borrowing to gamble, hiding your gambling and feeling anxious or guilty about it.

  • Self-exclusion lets you block yourself from gambling for a set period. National schemes, such as GAMSTOP in Great Britain, cover all licensed sites in that country.

  • Independent organisations such as GamCare, Gambling Therapy, the National Council on Problem Gambling and Gamblers Anonymous offer free, confidential support. See the list above.

Get in Touch

Questions About Our Commitment?

Contact our team with questions about Pinaka.games' approach to responsible gambling or our technology.

For help with a gambling account, please contact the site where your account is registered or one of the support organisations above.