Privacy Policy

This policy explains how Pinaka Games collects, uses, shares and protects personal information when you visit pinaka.games, contact us or discuss our products and services.

For information collected through our website and direct business communications, Pinaka Games decides how it is processed. Information processed through a customer's own platform is covered by that customer's privacy policy.

Information you share with us when you complete a form, request a demo or talk to our team:

• Name
• Business email
• Phone number
• Country
• Company
• Job title
• Product interests
• Project requirements
• Your message

Information collected automatically when you use our website:

• IP address
• Browser and device
• Pages viewed
• Session time
• Referring website
• Approximate location
• Diagnostic and security logs

We may also receive professional contact details from your organisation, business partners, event organisers or public business sources.

Please do not send sensitive, financial, identity-document or health information through our website forms.

We use personal information to:

• Respond to enquiries and demo requests
• Prepare proposals and manage business relationships
• Deliver contracted products, services and support
• Operate, secure and improve our website
• Send relevant business updates where permitted
• Meet legal, regulatory and accounting requirements

We will not use your information for an unrelated purpose without a legal basis or further notice.

Where data-protection law requires a legal basis, we rely on one of the following:

We use cookies and similar technologies to run and secure the website, remember your preferences and understand how it is used.

Optional cookies stay off until you accept them in our cookie banner, and you can change your choice at any time through Cookie Settings in the website footer.

Where permitted, we may send updates about our products, company news, events and industry content. You can opt out at any time using the unsubscribe link in any message or by emailing Sales@pinaka.games.

We will still send messages needed for your enquiry, contract or security.

Pinaka Games does not sell or rent personal information.

We share information only when necessary with:

• Service providers that host, secure and support our website and business tools
• Professional advisers such as lawyers, accountants and auditors
• Affiliates and authorised partners, to handle a request or business relationship
• Authorities, where the law requires it or to protect rights and security
• Buyers or investors, if our business is restructured or sold, under suitable protections

Service providers may only use information for the purposes we authorise.

Your information may be processed outside the country where it was collected. Where required, we use recognised safeguards such as adequacy decisions or standard contractual clauses.

We keep personal information only as long as needed for the purposes in this policy, or longer where the law requires it. After that, we delete or anonymise it.

We use reasonable technical and organisational measures to protect it, and only authorised people can access it. No website or transmission can be guaranteed to be completely secure.

Depending on where you live, you may have the right to:

• Access your data
• Correct it
• Delete it
• Restrict processing
• Object to processing
• Opt out of marketing
• Withdraw consent
• Data portability
• Complain to a regulator

To make a request, email Sales@pinaka.games. We may need to verify your identity, and we will respond within the time required by law.

When our products process personal information on behalf of a customer, the customer usually acts as the data controller and Pinaka Games as a processor, under a separate agreement.

If your information was collected through an operator's platform, please contact that operator first.

We may update this policy from time to time. The latest version, with its “Last updated” date, will always be on this page.

For any question about this policy or your personal information, contact:

Pinaka GamesEmail: Sales@pinaka.games